Macro Algae : GCE's Shipping Procedures and Policies ecosystems

 

We use Paypal to process all online orders. You don't have to register or set up an account with Paypal to make a purchase. They accept all major credit cards including e-check payments. Although we don't take orders over the phone, If you need help placing an order we would be happy to help. 

The website is updated every week to reflect our current inventory. If you order an item that's listed as "out of stock" we will notify you via email and issue a refund. All orders received after 10:00 am EST on Tuesday will be shipped the following week.

Why don't you offer free shipping? 

Shipping rates have continued to increase in the past several years, including the cost of packing materials. The truth is that shipping is never really free. Many online vendors rely on large volume and inflated product pricing to offset their shipping losses each week so they can offer reduced rates and free shipping options. When choosing between other vendors, please take into account the overall cost, quality, and size of each specimen we offer compared to other sellers.

All orders ship via UPS ground or UPS 2-Day air depending on your location. The shipping price depends on your location and the quantity of items ordered. 

We offer UPS ground service (1-2 days) to the following locations:

Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, Pennsylvania, South Carolina, Tennessee, Virginia, West Virginia

Flat Rate UPS Ground Rates

1-6 items $17.50, 7-15 items $20, 16 items and up $25

We offer UPS 2 day service to the following locations:

Arizona, California, Colorado, Connecticut, Delaware, District Of Columbia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Washington, Wisconsin, Wyoming

Flat Rate UPS 2 Day Air Rates

1-3 items $29, 3-6 items $49, 7-12 items $59, 13-24 items $99, 25 items and up $149

Alaska and Hawaii ship for the following flat rates: (1-3 items $39, 4-6 items $59, 7-12 items $69)

All macro algae and plant specimens are shipped in 100% water to ensure quality. The size and quantity varies, but is approximately 1 pint depending on the species. Snails are shipped with a small amount of water with 100% oxygen added. Gorgonians and or coral are shipped in full water with no air added. Our aquaculture and holding tanks have an approximate salinity range of 1.025-1.028. This is roughly the same salinity as ocean water where we collect. We suggest acclimating any product that will be added to an aquarium with a known salinity.

All product is carefully packed for safe transit. Please contact us immediately if your plants did not survive shipment. We will replace any marine plants for free (less shipping costs) if you are not completely satisfied with the quality of the shipment. If you have any questions please contact us.

Canceled Order Policy

Please ensure that all items are listed as in stock when placing an order online. If you cancel an existing order and request a refund, we charge a cancellation fee of 3.5% of the purchase price. This is the Paypal transaction fee that is non refundable to us when we cancel an existing order. For all items that are listed as in stock when ordered that don't arrive in good condition we will refund the entire purchase amount or reship the product at our expense.

Gulf Coast Ecosystems, 504 Sally Lee Dr., Ellenton, Fl 34222 941-225-9465 sales@gcecosys.com